Topic |
Very
good |
Good |
Average |
Improve |
| 1.
The manner of |
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- Delivery Officer |
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- Salesperson |
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| - Service Technician |
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| 2.
Personality and Dressing
of |
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| - Delivery
Officer |
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- Salesperson |
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| - Service Technician |
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3. To explain/describe
the features of KONICA MINOLTA
Multifunction/RISO/PABX |
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| 4.To provide
the information of price
or other conditions |
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| 5. To introduce
the using method and give
the advice (of salesperson) |
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| 6. To delivery
the machine and options
correctly |
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7. Cleanness
and Neatness after machine
installation
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8. To follow
and take care after machine
installation (of salesperson)
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| 9. Convenience
when you contact to company
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| 10. Quick responses
for technical service |
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11.To identify/explain
about the machine problem
happening
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| 12. To inform
the machine fixing period
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| 13. To ask for
added customer's needs after
fixing |
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| 14. Politeness
and goodbye saying of |
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| - Delivery
Officer |
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| - Salesperson |
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| - Service Technician |
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